iComputer’s IT Services Consulting
We are committed to providing excellent service and are dedicated to a seamless experience for our clients. Our mission is to exceed customer expectations for technical service by providing customized solutions that are cost effective and operationally efficient. We tailor work flow processes to suit the unique needs of our clients.
iComputer’s IT Consulting Division specializes in installing and supporting small to medium sized business networks on both Windows and Mac platforms. Our network support services can be provided on an hourly basis (as needed) or as Block Time. Our Block Time rates are a set number of hours purchased in advance for iComputer technicians to come onsite and perform tasks you specify or need. Our rates are as follows:
Hourly Onsite Service: $125/hour + $25 trip charge (within a 10 mile radius)
Hourly Remote Service: $80/hour
** Pick up and delivery for any computer hardware repairs will be $25 unless the technician is already onsite for a service, in that case the pick up or delivery on that occasion will be free. **
Our Network Support Services include the following maintenance and troubleshooting of your network for your business:
Equipment maintenance service including:
- Hardware service and support for laptops, desktops, printers, wireless devices, servers, storage systems, POS stations, and networking equipment
- Relocation of Equipment/Cabling
- Equipment Upgrades
- Requirements Analysis
- Warranty Support
Helpdesk support for your users either on site or remotely.
Software support, troubleshooting and repair for Windows and Mac platforms including:
IT and network design, support and management including:
Business applications –
We can help you choose the best business applications to streamline workflow and then we can monitor and manage these systems.
We support you with cost effective virtualization solutions that decrease hardware and service costs.
We implement effective solutions for a full range of Mac, Windows, and Linux computer repair and IT network support services. Additionally, we have extensive experience in various computer network environments and are well-trained to resolve any computer or IT issues you may have. We recognize the importance of maintaining the critical technology systems that are an organization’s lifeblood. Our goal is use innovative, industry leading technology and knowledge to provide an IT environment for our clients that is problem adverse, and easy to maintain and monitor. We are committed to delivering our services in a cost effective, prompt and responsible manner.
Our team at iComputer is committed to delivering our services in a prompt and responsible manner. We look forward to working with you. We can respond to onsite services within 24 hours. Any additional costs for hardware or software are not included.